Order Processing
Please read the following carefully: On average, orders and processed within 2-5 business days after completing your order (excluding holidays and pre-sale items).
In order to expedite your order processing time, please make sure to verify all information before completing your purchase in order to avoid any setbacks or delays.
We reserve the right to refuse any returns at any time.
NOTE: We are not responsible for any mishandled or lost packages. It is important for customers who live in apartment complexes to stay up to date with their tracking and delivery in order to avoid missing or stolen packages. We offer the option to require a signature confirmation upon delivery in order to best track the handling of your order.
We are not responsible for any mishandled or lost packages caused by USPS.

Tracking Information
Tracking numbers will be provided once your order has been processed, fulfilled and shipped. You will receive an e-mail that will contain a tracking number and link to help you track your order. Please allow 24-48 hours for the tracking number to become active and begin to see updates. If for any reason you do not receive a tracking number within 2-5 business days, please feel free to reach us directly via e-mail.

Customer Service Hours:
Monday - Friday 8:00AM - 5:00PM (PST)