Sworn To Us - Gift Card

Gift Card Amount: $20.00

$20

SWORN TO US SIZING CHART


 

Order Processing
Please read the following carefully: On average, orders and processed within 3-5 business days (M-Fafter completing your order (excluding weekends, holidays, sale events and pre-sale items). Lead time are subject to change without notice. 

Due to the holidays please allow 7-10 business days (M-F) after completing your order to receive a shipping confirmation and the tracking number to be active.

Purchasing Priority Shipping only gives you a faster transit time, it will not expedite the orders handling and processing time. 
 
In order to expedite your order processing time, please make sure to verify all information before completing your purchase in order to avoid any setbacks or delays.
We reserve the right to refuse any returns at any time.

Please note: We are not responsible for any mishandled or lost packages. It is important for customers who live in apartment complexes to stay up to date with their tracking and delivery in order to avoid missing or stolen packages. We offer the option to require a signature confirmation upon delivery in order to best track the handling of your order.

We are not responsible for any mishandled or lost packages caused by USPS or UPS.

Tracking Information 
Tracking numbers will be provided once your order has been processed, fulfilled and shipped. You will receive an e-mail that will contain a tracking number and link to help you track your order. Please allow 2-5 Buisness Days for the tracking number to become active and begin to see updates. If for any reason you do not receive a tracking number within 2-5 business days, please feel free to reach us directly via e-mail.

Delivery Information
Sworn To Us is not responsible for the physical delivery of packages. In the event that a package is lost or misplaced, it is recommended to contact your local delivery service (based on method at checkout: i.e., USPS, UPS, etc.) to gather more information on the physical delivery of the package(s) and/or to file a claim. In the event that a package is lost, we will help retrieve the package in any way we can. Please contact us at contact@sworntous.com for additional information.

International Orders
International orders are subject to customs fees in their country of destination. Sworn To Us is not responsible for any additional fees associated with the order in other countries. In the event that an order is refused based off of fees, the package will be returned to us and there will be a 20% restocking fee. The remaining balance will be issued as store credit to the customer. Please note that shipping fees are not included.
Orders can take up to 30-45 days to be delivered and can go unscanned for several days due to changing covid guidelines.

E-mail: contact@sworntous.com
Customer Service Hours: Monday - Friday 8:00AM - 5:00PM (PST)

 

 

[DOWNLOAD RETURN/EXCHANGE FORM HERE]

Sworn To Us understands that sometimes things don't quite work out. Therefore we handle returns & exchanges on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and want customers to be satisfied with them. We'll always do our best to take care of customers—we’re all about treating everyone like family. We feel that the better the overall experience is with us, the better relationship we develop with each customer and maintain a long-lasting relationship with one another.  

 

Return/Exchange Policy:
  • All return/exchange requests are to be made within 14 days from the date of receipt of the merchandise.
  • Only item(s) that are unworn, unwashed, and in its original condition with tags still attached are eligible for return/exchanges.
  • The customer is responsible for all shipping & charges associated with exchanges and returns
  • Insurance is recommended for all return shipments as Sworn To Us is not responsible for lost or mishandled packages.
  • Sworn To Us has the right to refuse any return.
  • All “sale” items are final. If any exchanges are approved, they will be provided via store credit for the lowest sale price paid. 

 

Please note: All refunds, order cancellations, Paypal disputes, and chargebacks will be issued via store credit. Returns may be subject to a 20% restocking fee. 

If you have any questions regarding any purchase(s) made through www.sworntous.com, please feel free to contact our customer service team and someone will respond within 24 hours. 

Exchange Inquiries:

E-mail: contact@sworntous.com

Customer Service Hours:
Monday - Friday 8:00AM - 5:00PM (PST)

Shopping for someone else but not sure what to give them? Give them the gift of choice with a Sworn To Us Online Shop Gift Card.

Gift cards are delivered via e-mail and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.

 

Expedited Shipping

Orders typically ship within 1-3 business days

Customer Service

contact@sworntous.com

Returns & Exchanges

Hassle free process

@sworntous community